Orders placed before 4 PM are shipped the same business day. Delivery takes about 5 working days within the European Union, ask for the delivery time outside the EU.

We’re sorry to hear in case you’re not satisfied with our service. We kindly ask you to submit your complaint to our customer support team so we can look into it and find a suitable solution.

You can contact us via:

- Email form
- Regular mail
- Chat

Our customer service team will carefully review your complaint and do their best to resolve it to your satisfaction.

We aim to respond within 5 business days after receiving your complaint. If we need more time, we will notify you accordingly.

Our premium LEDs have a lifespan of over 50,000 hours, giving you years of reliable performance.

Absolutely. Our full-spectrum lights are optimized to support both the vegetative and flowering phases of plant growth.